How to change your phone number in Outlook

Changing your phone number in Microsoft Outlook can be confusing, especially since there is no dedicated web page. Its direct connection to your Microsoft account can make managing your profile quite cumbersome.

In this article, we will teach you how to change your phone number easily and manage your profile information.

Change your phone number in Outlook

The Outlook email service is connected directly to your Microsoft account. If you want to edit your phone number in Outlook, you will need to edit it in your Microsoft account profiles. To do so, follow these steps:

1. Open the panorama website.
2. Click your profile icon in the top right corner of the screen to open Account Manager.
   
3. From the drop-down menu, choose My Profile.
   
4. Click the Your Information tab at the top.
   
5. On this new page, click Edit Account Information. Then sign in to your account again.
   
6. Select the phone number you want to change and then click Delete. There is no direct way to edit a number. You will have to take it out to change it.
7. Click Add Phone Number.
   
8. Enter a new number that you want for your account. Click Next.
   
9. A code will be sent to your phone. When you receive it, enter the verification code.
10. Your number will now be set up in your account.

Alternatively, you can also enter a new number without deleting the old one. You can then click Make Primary to confirm it as the primary number associated with your account.

Add and change email addresses

To add or change associated email addresses in your Outlook account, you can do the following:

1. Continue to the Contact Information tab by repeating the steps described above.
2. Choose an email address associated with the account. It doesn’t matter if it is the main address or not. You will be redirected to your Microsoft account information page.
3. If you want to add an email, click Add Email.
4. You will be redirected to an Add Alias ​​page. You can create an Outlook email or associate an existing email with your Outlook account. Once you’ve chosen, click Add Aliases.
   
5. If you want to delete an email address, choose which one you want to delete and click Delete. You will be asked to verify the deletion of the email address by clicking Delete again.

I can’t add a new phone number

If you tried to update your phone number and receive a “This alias cannot be added to your account. Choose a different alias”Error, Microsoft won’t let you continue. The reason you’re seeing this error is because the phone number or email you’re trying to add is associated with another account.

Although you may have never linked the phone number to an account, the person who had your phone number before you may have.

Unfortunately, this is a common problem with Microsoft accounts and is not easily fixed. By Microsoft policy you cannot reuse an alias. So, even if the person who had your number before you deleted their account or deleted your phone number, it still won’t be available for you to use.

If you can’t add your phone number to your account, your best option is to contact Microsoft Support and try to get additional assistance.

Change profile information

You can edit your current profile information by going to the My Profile page. This page allows you to add an image and manage your name, date of birth, region, and display language. Except for adding an image and changing the display language, you will need to enter your login credentials to continue.

Please note that updating the data on this page changes it for your entire Microsoft account. This is important to remember because it affects not only Outlook, but also other Microsoft accounts connected to it, such as Skype and Xbox Live.

Enabling two-step authentication.

A great way to protect your account and make it easier for you to log in to change information would be to set up two-step authentication. Here’s how to do it:

1. Open Outlook, click its icon in the upper right corner and choose My Account.
2. Scroll down the page until you see the Update your security information box. Click on it.
3. Click More security options. It is the rightmost box.
4. From the Two-Step Verification menu, choose to set up two-step verification.
5. Enter your security credentials when prompted.
6. Click Next.
7. You can now choose how to configure how verification is performed. You can choose an app, phone number, or email address. Choose an option, then click Next or get the app.
8. A verification code will be sent to you if you choose an email address or phone number.
9. You will be prompted to download the Microsoft Authenticator app if you choose an app.

Frequent questions

Microsoft, although incredibly popular, is not always easy to use. If you have more questions, keep reading.

What is a Microsoft account alias?

An alias is another term for a phone number or email address that you can use to sign in to your Microsoft account. For example, if you need to sign in, you can enter your phone number, Outlook email, or another email (Gmail, Hotmail, etc.).

How do I change my primary alias on my Microsoft account?

After you’ve added a new phone number or email, you can choose which one you want to be the primary one. All you need to do is head to your contact information page and select “Make Primary” next to the alias you want to use.

Maintain an updated profile

An updated profile certainly helps Outlook do its job better. Knowing not only how to change your phone number but also your other information ensures that your profile is always up to date.

Have you ever changed your phone numbers in Outlook? Share your thoughts in the comments p below.