- Windows does not recognize iPhone
- Keep your iPhone screen unlocked
- Try using a different USB port
- Check that the cable you are using has file transfer capabilities
- Restart your computer
- Restart your iPhone
- Update your iTunes
- Reset all settings on your iPhone
- Update mobile device driver on PC
- Windows does not recognize iPhone hotspot
- Get your computer and iPhone working in harmony again
Device links
Whether you are trying to access your computer’s hotspot or transferring files, you will encounter problems if your computer does not recognize your device. Fortunately, there are multiple solutions, all of them relatively easy to follow.

In this article, we will discuss some quick solutions to help you connect your iPhone to your PC. Let us begin.
Windows does not recognize iPhone
From time to time, your Windows PC may not recognize your device. Below are some of the top solutions that have helped many users overcome the problem.
Keep your iPhone screen unlocked

If you’re trying to connect to your computer using a USB cable and your Windows PC doesn’t seem to recognize your iPhone, your device is likely bricked. If that’s the case, unlock your iPhone and navigate to the home screen. Also, check that file sharing is enabled in the USB tethering settings.
Try using a different USB port

If you are connecting your iPhone to your Windows PC using a USB cable, placing it in a different port could be the solution. To do this, disconnect the USB cable from the port you are currently using and insert it into another port. If changing USB ports doesn’t work, remove all devices connected to your computer except the one you are trying to connect to.
Check that the cable you are using has file transfer capabilities
Not all charging cables allow you to transfer files between your mobile device and your computer. Some are built solely for cargo purposes. Fortunately, identifying if a cable has USB options is fairly simple. USB cables are marked with a share icon, while charging cables do not contain any marking. Therefore, check that the cable you are using to connect to your computer has USB capability.
Restart your computer
If you have tried all the above solutions but the problem persists, restart your computer. A quick reboot should resolve many temporary system glitches, including common connectivity issues. Once your computer has finished booting up, try connecting your device and see if the issue is resolved.
Restart your iPhone
If restarting your computer didn’t work, then restarting your iPhone could be the solution. Once you’ve restarted your iPhone, try connecting it to your computer.
Update your iTunes
If you’re trying to transfer files between your iPhone and your computer, you probably have iTunes in the mix. If so, double check that you are using the latest version of the software. If not, update the app, try connecting your iPhone to PC and see if that works.
If you downloaded iTunes from the Microsoft Store, follow these steps to update the app:
- On your computer, open itunes.

- Open “Help” and navigate to “Check for updates.”

- If there is a new version of the program, click the “Download iTunes” button to install the update.

- Restart your computer and see if Windows can now recognize your device.

If you downloaded your iTunes from the Apple store, follow these steps.
- Press command “Windows” + “R” on your computer.

- In the text field, type “%ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers” and click the “OK” button.

- Right click on the second file and choose “Install.”

Reset all settings on your iPhone
If none of the above solutions worked, the answer could be to reset all your device settings. Plus, the process doesn’t erase any data on your computer, so it’s worth a try.
Here’s how to do the process:
- Open the “Settings” app.

- Open the “General” menu.

- Navigate to “Reset” and then “Reset all settings”.

- Enter your phone password.

- From the options that appear, click “Reset all settings”.

- Once your phone has rebooted, go ahead and connect it to your computer.

Update mobile device driver on PC
If your Windows PC has not yet recognized your device, the next trick is to update your mobile device driver.
- On your PC, search for “This PC” and right-click on it.

- From the options, select “Manage” to open your computer management.

- In “System Tools”, open “Device Manager”.

- Locate and expand the “Portable Devices” option.

- Right click on your device and choose the “Update Driver” option.

- Select “Search automatically for drivers.”

Windows does not recognize iPhone hotspot
If you are using your mobile phone as a hotspot and the PC does not seem to recognize your device, try the following solutions.
Change hotspot name and password
To change your access point name and password, follow these steps:
- On your iPhone, open “Settings.”

- Select “Personal hotspot.”

- Tap the “Wi-Fi Password field” and enter the new password.

- Rename your mobile hotspot and click “Done.”

There are other quick fixes you can try to get your iPhone hotspot working again:
- Turn off your mobile hotspot for a few minutes and then turn it back on.
- Turn off your mobile data, turn it back on, and see if that resolves the issue.
- On your computer, turn off Wi-Fi and enable it again.
Get your computer and iPhone working in harmony again
It can be a big inconvenience if your Windows computer does not recognize your iPhone. However, the problem should not cause a headache because you can fix it quickly. Some of the quick fixes you can try include:
- Change USB ports.
- Keep your phone unlocked.
- Restarting both devices.
- Modifying network settings.