RemotePC keyboard not working? The suggested solutions

RemotePC allows you to remotely access your desktop computer from any device. Both your desktop and the device you are using must be connected to the Internet and have the RemotePC application installed to use the platform. Through RemotePC you can transfer files, invite others to temporarily access your computer, and create documents using the mouse and keyboard in your current location.

At least you can create documents as long as your keyboard works. remote PC It allows you to connect to a Windows PC using Remote Desktop Protocol (RDP), which means that many of the problems that affect keyboards using RDP connections also affect keyboards on RemotePC. This article discusses how to enable RDP on RemotePC and some of the methods you can use to fix a keyboard that is not working on the platform.

How to enable RDP on RemotePC

Before you can use RDP to connect a keyboard to RemotePC, you must enable the platform’s RDP connector. This feature allows you to remotely access a Windows PC without using a virtual private network or Microsoft RD gateway. Follow these steps to use RDP within RemotePC to access your Windows desktop.

1. Open remote PC on your Windows desktop.
   
2. Navigate to the “RDP Connector” tab and select “Enable.”
   
   
3. Install the Remote Desktop Agent on the desktop you want to access.
   
4. Sign in to the device to add it for remote access.
5. Install RemotePC Remote Desktop Viewer on the device you are using to access your desktop.
6. Sign in and select the desktop you want to access.
7. Click the “Connect” button next to your chosen computer and enter your system credentials.
8. Select “OK.”

You have now established an RDP connection between your device and the desktop you want to access remotely. You can also repeat the first four steps to add more devices, which you can access separately using the Remote Desktop viewer.

Please note that RemotePC charges $10 per computer, per year, to install and create RDP connections.

Modify Your RDC Settings to Fix a Broken Keyboard

This method is for when none of the keys on the keyboard work. A complete lack of functionality suggests a problem with your RDC configuration, which you can fix by following these steps.

1. Close your RemotePC session to break the remote connection.
2. Type “Run” in the Windows search box.
   
3. Get into “mstsc” and press “OK”.
   
4. Select “Show options” and go to the “Local resources” tab.
   
5. Select “On this computer” from the Keyboard drop-down menu.
   

The device you are using can now read your keyboard input and transmit it to your remote desktop. Open RemotePC again and try typing.

Keyboard shortcuts do not work in RemotePC

Your keyboard may work fine but you can’t use common shortcuts, such as CTRL+C and CTRL+V. There are several ways to solve this problem. One uses RemotePC and the others involve fixes at the RDP connection level.

The RemotePC solution

Fixing broken shortcuts using RemotePC is the easiest way, although it may not work if there is a problem with your RDP connection. Follow these steps to enable keyboard shortcuts in RemotePC.

1. Sign in to RemotePC and create a connection to your remote desktop.
2. Navigate to the top menu of the app and click “Actions.”
3. Click “Send Keybinds.”

Troubleshoot shortcuts across your desktop

There are six techniques you can try if you can’t use keyboard shortcuts in RemotePC.

Method No. 1: Restart your RDP Clipboard Monitor

A configuration issue in your local device’s RDP clipboard monitor may cause RemotePC to stop reading keyboard shortcuts. Restarting Clipboard Monitor may resolve the issue.

1. Press CTRL+ALT+Del.
   
2. Select “Task Manager.”
   
3. Navigate to “Processes” and look for the “RDP Clipboard Monitor” task.
   
4. Right click on “RDP Clipboard Monitor” and select “End Task”.
   
5. Select the “Details” tab.
   
6. Locate “rdpclip.exe” and right-click to select “End Task.”

These steps finish the Clipboard Monitor task and set the stage for a reboot.

1. While still in the “Details” tab of Task Manager, click “File” and select “Run new task.”
   
2. Enter “rdpclip.exe” in the window and click “OK.”
   

This resets the RDP clipboard monitor. Try connecting to RemotePC again and using shortcuts.

Method No. 2: Restart Windows Explorer

This method can also help if your keyboard is not working in RemotePC. Disconnect from RemotePC before following these steps.

1. Press CTRL+ALT+Del and click “Task Manager.”
   
   
2. Go to the “Processes” tab and search for “Windows Explorer.”
   
3. Right-click “Windows Explorer” and click “Restart.”
   

Wait for your computer to restart and try establishing an RDP connection with RemotePC again. In many cases, a simple reset fixes the setup issues and allows you to use the keyboard correctly.

Method number 3: Enable redirects using the local group policy editor

Enabling drive and clipboard redirection can also fix the keyboard issue.

1. Type “Run” in the Windows search box.
   
2. Select the “Run” application.
   
3. Guy “gpedit.msc”And click “OK” to open the Local Group Policy Editor.
   
   
4. Navigate to “Computer Configuration” and select “Administrative Templates.”
   
5. Click “Windows Components.”
   
6. Select “Remote Desktop Service.” followed by “Remote Desktop Session Host.”
   
   
7. Select “Device and resource redirection.”
   
8. Click “Do not allow clipboard redirection.”
   
9. Select “Enabled” and click “Apply.”
   
10. Go back to “Device and Resource Redirection” and click “Do not allow drive redirection.”
    
11. Check the “Enabled” option and click “Apply.”
    

Method No. 4: Change RDP Client Settings

Your keyboard may not work in RemotePC if you have not enabled clipboard and drives in your RDP client settings. Follow these steps to enable both quickly.

1. Type “R” in the Windows Search box and select Run.
   
2. Open Remote Desktop Connection by typing “mstsc” in the Run application.
   
3. Select “Show options” and go to the “Local resources” tab.
   
4. Check the “Clipboard” option.
   
5. Click “More…” and check the “Units” option.
   
   
6. Click “OK” and test your keyboard.
   

Method No. 5: Use Registry Editor to Change File Values

If no other solution works, try modifying the connection settings at the registry level.

1. Enter “Run” in the Windows search bar and open the application.
   
2. Type “regedit” and press “OK.”
   
3. Once inside Registry Editor, select “Computer” and then “HKEY_LOCAL_MACHINE.”
   
4. Click “SYSTEM”.
   
5. Select “CurrentControlSet” followed by “Control.”
   
6. Click “Terminal Server” and select “WinStations.”
   
7. Select “RDC-Tcp” and double-click the “fDisableClip” registry entry.
   
8. In the editing window, set the Value to 0 and select “OK”.
   

Switch to an on-screen keyboard if your physical keyboard isn’t working

If you can send some keys to RemotePC but find that others don’t work, switching to an on-screen keyboard offers a quick solution.

1. Type “R” in the search box at the bottom left of the screen.
   
2. Select “Run” from the “Best Match” list.
   
3. Type “osk” and click “OK.”
   

This brings up the on-screen keyboard. Hold down the CTRL and ALT keys on your physical keyboard while using the mouse to click Del on the on-screen keyboard. This switches you to the on-screen keyboard, allowing you to type using a mouse or touchscreen.

Get your keyboard working

While RemotePC generally offers plug-and-play compatibility for most keyboards, technical issues can occur. The fixes above restore full functionality of the keyboard and keyboard shortcuts, allowing you to type and work efficiently.

We want to know what you think. If you’ve used RemotePC, how do you think it compares to the other remote desktop applications available? Are there any other keyboard-related issues you’d like us to cover? Tell us in the comments section below.