On Thursday night, the Hellpers 2 Steam page received a news update That has sent the Hellpers community into a tailspin.
In a statement from Sony Interactive Entertainment, the company said that starting May 6, Hellpers 2 players on Steam will need to connect their Steam account to a PlayStation Network account.
“Current Steam players will begin to see required login starting May 30 and will need to have linked a Steam and PlayStation Network account by June 4,” Sony Interactive Entertainment said on Steam.
Sony claims that linking Steam and PSN accounts was optional when the game launched due to “technical issues.”
“Because?” You can ask. Why do EA, Ubisoft, Riot and other publishers require a separate login for their games? It’s about control and access to data. But Sony says this new requirement is about security.
“This is our primary way of protecting players from suffering and abuse by allowing players who engage in that type of behavior to be banned,” Sony says. “It also allows players who have been banned the right to appeal.”
To be fair to Sony, the game was released with the PSN and Steam link requirement. However, it was removed after Hellpers 2 exploded and the servers crashed.
To say Steam users are angry is an understatement. At the time of writing, Hellpers 2 has earned more 20,000 negative reviews compared to just over 1000 positive reviews today alone. Every negative review focuses on Sony’s announcement.
Overall, the game has averaged around 1000 positive reviews over the last month, with around 200 to 300 negative reviews. They usually focused on various errors and server crashes. Today, things have changed.
Top 15 publications in the Hellpers 2 subreddit They are some kind of complaint about the decision, or yelling at everyone else for complaining. Most of these posts have more than 300 comments. Like most Reddit subtitles, it’s a mess.
Many users have pointed out in their reviews that Sony does not have a great security record when it comes to data. Last year, Sony studio Insomniac suffered a massive ransomware attack that leaked 1.3 million files. Not to mention a server breach in October 2023 that compromised around 6,800 people.
Based on the Reddit posts we’ve seen, there are a lot of people who don’t seem to understand that a PSN account is free. They seem to be confusing it with PS Plus, which does cost a monthly fee. However, it is understandable that some do not want to go through an additional login screen.
Developer Arrowhead responded on X (Twitter) and CEO Johan Pilestedt suggests people contact PlayStation support if they have questions.
It could be a slight way to direct gamer anger toward Sony and away from Arrowhead employees who have been bombarded on social media, Discord, and Steam.
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