How to delete a Dropbox account

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Even the top online cloud storage services may not always meet all of your needs. Dropbox may have served you well over the years, but there will come a time when you no longer need it and will need to consider deleting your account. If you are looking for steps on how to do it, you have come to the right place.

This article shares everything there is to know when it comes to deleting a Dropbox account. We will include step-by-step instructions for PC, iPhone, and Android users.

How to delete a Dropbox account from a PC

If you decide to delete your Dropbox account, it’s important to understand what happens next. All your data will be deleted and you will be logged out of the platform on all devices. Your desktop and phone app will stop syncing and you will no longer have access to your Dropbox account, in addition to losing access to shared folders.

However, you will still have Dropbox folders on your computer, where all the files in your shared folders will still be available to other members.

Before deleting your account, it is essential to download any important files or documents you have stored online. You can do this by following the steps below:

Download your files from Dropbox

1. Sign in to your mailbox account.
   
2. To download all files at once, hover over the left of the “Name” label and check the checkbox next to it. This will select all the files in the list. To download some selected files, place the cursor to the left of any file and check the checkbox next to it. Repeat this step for all the files you want to download.
   
3. Click “Download” at the top right of the screen.
   

Downloading the files may take a while, depending on their size. Your folders will be downloaded in a zip file.

After downloading your important files, you should unsubscribe from any premium subscription you may have. This will stop future charges. If you are using the basic version of Dropbox, feel free to skip the next section.

Unsubscribe from your Dropbox plan from a PC

If you are a paid subscriber, follow the steps below to unsubscribe from your Dropbox account:

1. Sign in to your mailbox account.
2. Click on your avatar and navigate to the “Settings” page.
3. Navigate to “Plan” and then click “Cancel your Plus or Professional subscription.”
4. Enter a reason for downgrading.

Your account will automatically be downgraded to Dropbox Basic. If your main goal was to cancel the paid subscription, you can stop here and continue using the free version of Dropbox Basic.

Permanently delete your Dropbox account

Now that you have downloaded your files and canceled your subscription, you can continue with the final steps:

1. Sign in to your mailbox account.
   
2. Click on your avatar at the top right of the screen.
   
3. Go to “Settings”.
   
4. Stay on the “General” tab in the navigation menu.
   
5. Select the “Delete account” option. You will have to scroll to the bottom of the page to find this button.
   
6. Enter your password.
   
7. Select a reason to delete your account.
   
8. Click “Permanently Delete.”
   

After deleting your account, Dropbox will begin deleting all files stored in it for the next 30 days. However, you cannot restore your account after deleting it.

Note: You can’t undelete Dropbox Basic, Family, Plus, and Professional accounts.

How to delete a Dropbox account from an iPhone

Deleting a Dropbox account from an iPhone is a relatively simple process, but it includes a few additional steps. If you have a paid subscription plan, you can simply switch to the free Dropbox Basic option.

But if you want to delete your account completely, it is better to unsubscribe from your premium plan before proceeding with account deletion.

Unsubscribe from your Dropbox plan from an iPhone

You can cancel your Dropbox premium subscription by following the steps below:

1. Sign in on your iPhone mailbox application.
2. Tap your profile photo and navigate to “Settings,” then “Plan.”
3. Tap “Cancel your subscription.”
4. Select a reason for your downgrade.

If you are billed through the App Store, follow the steps below to downgrade your account:

1. Open your iPhone settings and tap your name in the top menu.
2. Navigate to “iTunes and App Store.”
3. Tap your Apple ID and tap “View Apple ID.”
4. Go to “Subscriptions” and then tap “Dropbox.”
5. Select “Cancel subscription.”
6. Tap “Confirm.”

Your account is now automatically downgraded to Basic. Proceed with the following steps to permanently delete your Dropbox account:

Permanently delete your Dropbox account from iPhone

1. Sign in to your mailbox account using Safari or any other browser on your iPhone.
   
2. Download the files and folders you want to save.
   
3. Tap your profile photo and navigate to “Settings.”
   
4. Scroll down and select “Delete Account.” Please note that this step is permanent and you will not be able to undo it. Additionally, all files stored in your Dropbox account will be lost.
   
5. Enter your password and enter the reason for deleting your account.
   
6. Tap “Permanently Delete.”
   

After deleting your account, Dropbox will begin deleting your files over the next 30 days. You can proceed to uninstall the application from your iPhone or any other device on which you have it installed.

How to delete a Dropbox account from an Android

Android users can delete their Dropbox account using their phone’s browser, as the Dropbox app doesn’t offer that feature yet. However, there are a couple of things you should do first before permanently deleting your account.

First, if you have a premium subscription, you may want to downgrade your account to the free version first. Secondly, it is important to save important files and folders from your Dropbox account before deleting them.

If any of this resonates with you, follow the steps below. Otherwise, go to the “Permanently delete your Dropbox account on Android” section.

Reduce your plan on Android

Before deleting your account, you want to cancel your subscription to avoid future charges.

1. Sign in to your mailbox Android application.
2. Go to the “Cancellation Page” by tapping your profile icon.
3. Go to “Settings” and then “Plan.”
4. Tap “Cancel plan.”
5. Write the reason for the cancellation.

You can also downgrade your Dropbox subscription from Google Play if this is where you are billed:

1. Open the Google Play Store and tap the three horizontal lines next to the search box.
2. Navigate to “Subscriptions” and tap “Dropbox.”
3. Tap “Cancel Subscription.”
4. Choose a reason to cancel and tap “Continue.”
5. Select “Cancel subscription” to confirm.

You’ll receive a confirmation email after you downgrade your account to a version of Dropbox Basic.

Before deleting your account, make sure you download all important files. Only perform the next step after you have saved all the files and folders you will need in the future.

Permanently delete your Dropbox account from Android

You will have to use your Android phone’s browser to delete your Dropbox account. Simply follow the steps below:

1. Sign in to your mailbox account using any browser.
   
2. Tap your profile photo and navigate to “Settings.”
   
3. Go to the bottom of the page and tap “Delete Account.” Please note that you will not be able to undo this once done and all your files will be gone.
   
4. Enter the password and provide the reason to delete your account.
   
5. Tap “Permanently Delete.”
   

After you delete the account, Dropbox will start deleting your files over the next 30 days. However, you will not be able to use them or restore your account. You can proceed with deleting the app from your Android phone, computer and other devices where you have used it.

Say goodbye to Dropbox

Deleting a Dropbox account consists of three important steps. Keep important files, cancel your subscription, and permanently delete your account. If you skip the first two steps and go straight to the last one, you risk losing important documents and additional charges.

This article has given you everything you need to know about how to delete a Dropbox account. If you have any questions, feel free to share them in the comments section below.