A Ring doorbell comes equipped with a peephole camera. In it, there is an LED light that helps users to solve any problem with the doorbell. When you first set up the unit, you will notice the blue light filling that circle, indicating that the doorbell is charging.
But what happens if you see this light every day? Surely the device will already be charged. Well, if that’s the case, then your Ring doorbell is trying to tell you something. To find out what, keep reading.
Understand why your doorbell flashes blue
As we already mentioned, users will see a flashing blue light on the front of their Ring doorbell when the unit is charging. But, if you are sure that the battery is full, there may be other reasons why the light is showing. Additionally, the pattern you see will also help you understand the problem. Let’s explore different ways the unit can flash blue and what they mean.
- The blue light rotates – If you see this, you simply pressed the doorbell button.
- Blue light moves up – This type of light indicates that the doorbell is connecting to a network.
- The blue light flashes for one second. – If you see this pattern, it means the Ring doorbell camera is starting to work. If it persists, you’re dealing with a boot loop.
- The ring shows a constant blue light – A solid blue light means the speakers are on.
- The ring shows brief blue flashes and then a white circle. This type of complex light indicates that the device performed a factory reset.
Before assuming something is wrong with your doorbell, be sure to check the message the unit communicates. For a visual representation, see this link. However, if you are sure that you are not seeing any of the above, let’s see what the possible reason could be.
wifi problem
Occasionally, users see a flashing blue light when there is a problem with their Wi-Fi. It’s possible that the device was in the middle of an update when the Wi-Fi issue occurred. If that is the case, the blue light will persist.
Make sure your Wi-Fi connection is strong. These devices cannot work properly unless the connection is strong and stable. If you can, move the router closer to the unit. Or upgrade to a better internet package. But before spending money on a better package, follow the steps below to check if the unit has lost connection and how strong its signal is.
Check if Wi-Fi connection is lost
There are different ways to tell if your Ring doorbell has lost its Wi-Fi connection. If so, you will not receive any notifications in the app. Additionally, the app will not display the events. These can be as simple as ringing the doorbell or detecting motion.
Additionally, you may see a soft white light on the doorbell. So what is the solution? It’s relatively simple: restart the router. Once this is done, reconnect the Ring doorbell with the Wi-Fi connection. That should do the trick.
Checking the Wi-Fi signal
Some of the signs that the signal is not strong enough are:
- The video is of poor quality.
- You do not receive notifications in real time.
- You don’t always receive notifications.
- Live View does not connect.
- Live View takes a couple of seconds to connect.
power problem
Another reason you might see a flashing blue light is that there is not enough power. To work without problems, the device needs to have sufficient voltage. Some users decide to purchase an additional transformer, since the one they already have is not compatible with all the devices in their home, not even their Ring doorbell. For example, you may not be able to display the video.
To confirm that the problem is insufficient power, look for these signs:
- The Ring doorbell tends to freeze while in live event mode.
- Ring doorbell often loses connection.
- Night vision doesn’t work.
You can check the voltage required for your device in the Ring app. Go to “Device Status”. There you will see how much it needs to work correctly.
Drive problem
Finally, the flashing blue light can also be a sign that the drive is faulty. If you suspect this, contact Ring customer support. They will probably ask you to send a video and pictures of the device to help them determine the problem. If they confirm that the flashing blue light is due to errors in the model, they will receive a replacement.
Familiarize yourself with possible problems
The Ring doorbell is a smart solution for those who want the peace of mind of knowing who is at their door. However, like any other device, it tends to fail occasionally. To get the most out of the unit, be sure to familiarize yourself with its operation and potential problems.
The flashing blue light may be caused by poor Wi-Fi connection or insufficient power. It is also possible that the drive itself is causing problems.
Have you had any problems with your Ring doorbell? How did you solve this? Share your experience in the comments section below.
