Facebook Stories Not Working: What Do I Do?

Device links

• Android
• iPhone
• Device missing?

Facebook Stories is a feature that allows you to create and share your most precious memories. You’ve taken the time to select a masterpiece and you’re ready to publish it; However, your story is still stuck in the Ending… stage and finally you get an error message stating that your story could not be published.

In fact, many of us have experienced this, but what can we do to fix it?

Before you throw in the towel, read on. This article will give you some ideas on what to do if Facebook Stories stop working again.

Facebook stories not working on iPhone

Try the following troubleshooting tips to fix your Facebook Stories if you have an iPhone.

Exit and restart the Facebook app

The first thing you can try is to restart the Facebook application. To force quit an app on an iPhone, do the following:

1. Swipe up from the bottom of the screen and hold (or double-press the Home button).
   
2. The app switcher will open.
   
3. Drag the Facebook app on the screen to close it.
   
4. Open the app again.
   

Check for a Facebook update

Facebook updates quite frequently and not keeping up to date may be the reason why some features like Facebook Stories are not working. To check for Facebook updates, follow these steps:

1. Press and hold the App Store icon.
   
2. Tap on Updates to see a list of apps that have updates.
   
3. press the Update option next to Facebook application (if it exists). If you don’t see an update option, your app is already updated to the latest version.
   

Reinstall the Facebook app

Sometimes reinstalling an app will be helpful because it removes all associated data, allowing you to start fresh and error-free. To reinstall Facebook on an iPhone, do the following:

1. Hold the Facebook application icon.
   
2. Press Delete application.
   
3. Confirm by pressing Delete again.
   
4. Open the App Store.
   
5. Look for Facebook.
   
6. Play the download icon.
   

Restart your iPhone

This simple solution is often the most overlooked. There’s a reason this is the first troubleshooting option for most tech support. To try this solution, the steps are:

1. Press and hold the Side button on the right side of your phone and one of the Volume buttons on the left side simultaneously.
   
2. Two sliders will appear on the screen, one for turning off the phone and another for emergency calls.
   
3. Choose the one that says Slide to turn off and drag the slider from left to right.
   
4. Wait 30 seconds.
5. Turn on your phone by holding the side button until the Apple logo appears.
   

Update your iOS

If your operating system is not up to date, it may cause compatibility issues with your applications. This could also be the reason why you are having problems with Facebook Stories. To check for iOS updates, do the following:

1. Gonna Settings.
   
2. Tap on General.
   
3. Select Software update.
   
4. Click Download and install
   

To avoid problems in the future, you can turn on automatic updates for your phone.

Facebook stories not working on Android

Android phones are used by around 70% of the world’s population, indicating that the majority of Facebook Stories uploaded are created using an Android. Unfortunately, issues like your Facebook story not showing or not seeing others’ stories are also quite common. There are a few things you can try to resolve this issue.

Restart your phone

It is recommended to restart your phone once a week, even if you are not experiencing any problems, to help avoid crashes and errors. This could also be the solution to your Facebook Stories problems. To restart your Android, follow these steps:

1. Press and hold the Power button.
   
2. A pop-up window will appear.
3. Select Resume.
   
4. Confirm by pressing Resume again.
   

Update your Facebook app

Constant updates can be tedious, but they ensure that all bugs are fixed and features work properly. To check if you have an update on an Android, do the following:

1. Open Google Play Store.
   
2. Look for Facebook.
   
3. If there is an update, there will be one Update option below Facebook.
4. Select Update.
   

Clear cache

Androids have a handy app manager that clears the cache of an app’s usage. This helps free up space and fix apps that aren’t working properly. Clearing your cache may also be the right solution for your Facebook Stories. To try this option, see these steps:

1. Open the Settings menu.
   
2. Gonna Applications or a subset with a similar name.
   
3. A list of all your apps will appear. Select Facebook.
   
4. Select clear cache at the bottom of the screen.
   

Each Android device may have slightly different menus depending on the phone manufacturer, but the basic idea remains the same.

Facebook Stories not working on iPad

Although iPads have the same operating system as iPhones, the Facebook app for iPad did not have the Story feature until recently. If you can’t see Stories while using your iPad, you need to update your Facebook app to get the feature. To do so, the steps are:

1. Open the App Store.
   
2. Look for Facebook.
   
3. Select Update.
   

If you already have an updated version of Facebook and are still having problems with your Facebook Story, the actions you can take are the same as for an iPhone. Try restarting the app, reinstalling it, updating your iOS system, or restarting your iPad.

Facebook stories not working on PC

Most people probably wouldn’t choose to upload stories from a PC, but it’s useful. However, even here some problems arise. Fortunately, there are also ways to fix them.

One way is to clear the cache of the browser you are using to access Facebook. While using your browser, various cached files can slow it down and cause problems. The exact method will differ from browser to browser. The basic steps are:

1. Open the Settings in your browser.
   
2. Look for Delete navigation data.
   
3. Click Delete data.
   

Another reason you may experience problems with Facebook Stories is that your browser is not updated. To fix this problem, search for your browser on Google and install the latest version.

Facebook stories not showing in Messenger

Most people who use Facebook also use the Messenger app. Sometimes issues like Stories not showing in the Messenger app occur, but there are a few ways to fix it.

If you see Stories on Facebook but not Messenger or your Story isn’t visible, you may have muted Stories. To check this, follow these steps:

1. Go to the icon with your profile photo in the upper left corner.
   
2. Select Stories.
   
3. Gonna hidden history.
   
4. Uncheck the users that were selected.
   
5. Gonna silent history.
   
6. Uncheck the users that were selected.
   

Another thing you can do is clear the cache on an Android device or download the app on an iOS device. Downloading is similar to deleting the cache. It does not delete your data and information and is faster than uninstalling the app. To download the Messenger app, do the following:

1. Open the Settings menu.
   
2. Gonna General.
   
3. Tap on iPhone storage.
   
4. Find the Delivery courier application.
   
5. Tap on Discharge.
   
6. Tap on Reinstall.
   

Frequent questions

Facebook Stories are a lot of fun until they don’t work properly. Here are more answers to your questions about the feature.

How do I contact Facebook for more help?

If you’ve tried all of the above methods and your Stories still aren’t cooperating, Facebook can help. You need to use the Assistance service option in Facebook settings. You can submit a ticket (with a screenshot) to the support team.

I can’t see someone’s story. What should I do?

If you’ve noticed that there’s a group or friend whose story isn’t appearing at the top of your feed, it’s likely they’re muted. You can unmute another user’s Story in the mobile app by tapping Settings and playing Story setting.

If you’re using the web browser, tap the right arrow icon next to your Stories (at the top of your feed), then tap Settings. From here you will see Stories you have silenced. Tap Unmute to add users’ content back to your feed.

The story comes to a conclusion

There are many reasons why the Facebook Story feature might not work. However, there are many ways to fix it on multiple devices. If none of the above works for you, it is a good idea to contact technical support.

Have you had problems with your Facebook Stories? What worked best for you? Feel free to share your experience and opinion in the comments p below.