- Delete your WeChat account
- Account cancellation errors
- Deleted WeChat accounts
- Cancel a WeChat account deletion request
- Consequences of deleting a WeChat account
- Cancel WePay
- Freeze a WeChat account
- Unfreeze a WeChat account
- Why do people delete their WeChat accounts?
- Create a WeChat account
- Delete WeChat accounts
If you’re tired of the WeChat messaging app, you might be ready to delete your account. Maybe you want to try a different service, or maybe you’re worried about the security behind China’s control of WeChat.
Fortunately, you can delete your account with a little work. This article will tell you everything you need to know to delete your WeChat account.
Delete your WeChat account
When you want to get rid of your WeChat account, it is important to ensure that it is closed properly and not simply dormant where it could be hacked. According to the WeChat Help Center, you can follow these steps to delete your account:
- Log in to WeChat.
- Request account deletion by selecting “Me.”

- Then click “Settings”.

- Select “Account Security.”

- Click “WeChat Security Center”.

- Select “Account Cancellation.”

- At the bottom there is an option to “Request Cancellation.”

- Select “Next.”

- Click “Accept and confirm cancellation.”
WeChat Help indicates that following these steps will begin the account deletion process. It will take 60 days to delete the account after making an account cancellation request. Please note that this is a permanent deletion and canceled accounts cannot be recovered.
Account cancellation errors
WeChat recognizes that errors may occur. If you are trying to delete your WeChat account and receive the message “Cannot cancel”, WeChat suggests that you solve the problem by visiting their help center for answers.
Here are some other troubleshooting ideas to consider:
- Delete account via email. Send an email to WeChat customer support team and request to delete your account. This may take a while, but it is effective.
- Cancel your subscription. If you are using an Apple device, go to your App Store settings and cancel your subscription through the subscription manager.
- Please try the cancellation process again later. Sometimes the error goes away and it works fine.
Deleted WeChat accounts
When you successfully delete a WeChat account, all associated account data will also be permanently deleted within 60 days. Your specific WeChat ID cannot be used again in the future. Once the request is successfully submitted, your account will be automatically closed.
Cancel a WeChat account deletion request
If you submit a request to cancel your account but change your mind, you have 60 days to go online and cancel your account deletion request. Simply log in to WeChat within 60 days and cancel the request.
Consequences of deleting a WeChat account
Before deleting your WeChat account, you’ll want to think about the repercussions:
- Your entire message history will be deleted and will not be accessible.
- You won’t be able to contact any friends you contact on WeChat unless you can message them on another social media platform.
- Any services you have linked to WeChat will also be inaccessible.
- Your profile, including profile pictures, personal information, etc. will be deleted.
- You will no longer follow any other WeChat accounts you previously followed.
If you are still sure that you want to delete your WeChat account, you can do so with confidence that you have considered the consequences.
Cancel WePay
If you delete your WeChat account, you must also cancel the associated WePay account. This is how you do it:
- Sign in to your account.
- Select “Settings” on the left side of the page.
- Choose “Close Account” at the bottom of the screen.
- Confirm your identity by entering your account password.
- Click “Close Account” again.
If you’re closing your WeChat account, it’s good to tie up loose ends with the apps that are connected to it, especially if they involve financial information.
Freeze a WeChat account
If deleting your WeChat account seems too permanent, you can temporarily deactivate it, also known as “freezing” it. Here are the steps to freeze your WeChat account:
- Open WeChat.

- Select “Me.”

- Then click “Settings”.

- Select “Account Security.”

- Select “WeChat Security Center”.

- Select “Freeze account.”

- Confirm by tapping “Start Freeze.”

Once frozen, no one will be able to log into your account. Freezing your WeChat account will not delete any information from your profile or messages, and your friends will still be visible in the app.
Unfreeze a WeChat account
When you are ready to use your account again, follow these steps:
- Open WeChat.

- Tap “More options.”
- Choose “WeChat Security Center”.

- Select “Unfreeze Account.”
- Tap “Defrost” and follow the instructions given.
Don’t freeze and unfreeze your account too many times or WeChat will think you’re a security threat and freeze it for you. In this case, you will need to contact WeChat customer service for help unfreezing your account.
Why do people delete their WeChat accounts?
Many people install WeChat to communicate with their friends. But WeChat generates a lot of controversy about it. Often, when people do a little research, they decide it’s not worth the risk. What are some of these reasons why people choose to delete their WeChat accounts?
Distrust in China
WeChat is a China-based app and there have been a lot of rumors circulating recently about Chinese apps in the US. China is known for hiding data mining and surveillance tools in its apps, especially those that ship to the United States. There is not much debate about whether WeChat probably collects data about its users and is not afraid to share or sell it to others. Some people find this too intrusive and delete the app from their devices.
Fear of the government
By law, Tencent must share its data with the Chinese government, so we know that Chinese intelligence has access to any information shared on WeChat. Some users believe this means the US government also has access to everything shared on WeChat. This means it is possible for Chinese or American agencies to prosecute users based on anything they learn from their profiles or communications. This scares some users into deleting their WeChat accounts.
An account being hacked
If your WeChat account is hacked, this could lead you to delete the account completely. Another option is to freeze your account while you work with customer support to make it secure again. If you lose a device, you can log in from someone else’s device and remove any compromised or lost devices to prevent them from accessing your account.
Create a WeChat account
If you ever decide to open a new WeChat account, follow these steps to do so. Please note that you will need a friend who is a WeChat user to complete the steps.
- Download WeChat.
- Install the app.

- Open WeChat.
- Enter your personal information, including a password, to create your new account.

- Accept the “Terms of Service” to continue.

- Accept the WeChat privacy policy.

- Verify that you are human with captcha tasks.

- This step is why signing up for WeChat is not easy. You will need a friend who already uses WeChat to scan the QR code on your device.
- Continue following the steps for verification by code.
- Click “Finish” and you’re done.
Signing up for WeChat requires cooperation with another WeChat user, but it’s not complicated beyond that.
Delete WeChat accounts
If you’re a messaging app veteran, it’s natural that you’ll want to delete an account and try another service. After all, there are so many options available today. Just remember that if you delete your WeChat account, it’s permanent: you won’t be able to access your account or your old chats again.