Viber error 1114 is usually associated with the dynamic link library (DLL) failing to complete its initialization routine. It usually occurs in applications that use graphics card drivers and can result from toggling the forced power saving settings on your computer. Fortunately, there are ways to solve the problem.
Continue reading to learn about some tested solutions to fix Viber error 1114.
Troubleshooting Viber error 1114
While this error is usually related to graphics card drivers, many other causes, such as outdated drivers or applications, can be to blame. Below are some of the quick solutions that can help you fix the problem.
Restart your PC
This is a widely recommended solution for most PC problems. Upgrades system memory to ensure it runs optimally.
Here’s how to restart your PC:
- Click the “Start” button in the lower left corner of your screen.

- Select the “Power” button.

- Click “Restart” in the power menu.

If your Start menu isn’t working, here’s an alternative option:
- Press Ctrl + Alt + Delete to open the options panel.

- Click the “Power” icon in the lower right corner of your screen.
- Choose “Restart.”
Update windows
Viber users must update Windows periodically. This helps eliminate errors that can compromise the system. Here’s how you can update Windows manually using the Settings app:
- Use the keyboard shortcut keys Win + I to access the Settings app.

- Choose “Windows Update,” located in the left panel.

- Go to the top right corner of the screen and select “Check for updates.”

- Windows will check for all available updates and download them.
Please note that you may need to restart your PC to complete the installation process successfully.
Alternative switchable dynamic graphics settings
To avoid error 1114 in Viber, it is essential that you optimize the performance of your dynamic switchable graphics settings. This is how you do it:
- Press Windows key+R.

- Paste “control.exe powercfg.cpl,,3” into the Run window to open the Advanced Graphics settings.

- Click OK.”

- Go to “Advanced settings”.

- Set the “On battery” and “Connected” options to “available.”

- Select “OK.”

- Choose “Apply.”

Update your display driver
Corrupt drivers may interfere with the functions of your Viber app. Driver updates are designed to fix any bugs within the current version. There are two ways to update the driver: manually, through the device management system, and through third-party applications.
Here’s how to update the display driver manually:
- Visit the manufacturer’s website.
- Find the latest driver update for your graphics card.
- Download and install it on your PC.
Please note that the new driver you install must be compatible with your PC’s operating system. If you don’t have enough time to perform a manual update, here’s how you can update the driver using the device management system:
- Press Windows key+R.

- Write “
devmgmt.msc” and then choose “OK.”
- The device manager will be displayed. Locate “Display Adapters.”

- Click the arrow pointing right to expand the “Display adapters” p and select “Update driver.”

- Choose “Search for drivers automatically.”

- Windows will search for drivers and update them automatically.

Run the diagnostic policy service
This is a great solution for solving problems that arise from incorrect system configurations. Running it on your PC helps to detect, troubleshoot and resolve system issues quickly.
- Press Window + Run to launch the Run window.

- Type “services.msc” and press “Enter.”

- Look for the Diagnostic Policy Service.”

- Right click on it and choose “properties”.

- Go to the “Startup Type” field, click the down arrow and select “Automatic.”

- Click “Start” to begin the service.

- Once the process is complete, choose “OK” to save your changes.

Get the missing DLL file
Since the issue arises from the failure of the downloadable library link to run key processes successfully, this method provides a great option to clear error 1114. You can get the missing dll file through third-party application tools likeStrengthen.
- Download and install Fortect on your PC.

- Launch Fortect to start the scan and wait for the process to finish. It takes approximately five minutes.

- Select “Start Repair” to fix and get the missing dll files.

Reinstall Viber
Sometimes the version of the app you installed may have a bug or the installation process may not have completed correctly. Here’s how to reinstall Viber:
- Press Windows + R.

- Once the “Run” window opens, enter appwiz.cpl in the search bar.

- Click OK.”

- Scroll down the list of apps to “Programs and Features” and look for Viber.

- Select it and click “Uninstall.”

- Carefully follow the on-screen guide to complete the process.
- Now you can install the Viber app again and see if the problem is resolved.
Enjoy a seamless Viber interface
Not being able to seamlessly access and operate your Viber account can be frustrating. Fortunately, there are quick fixes that will have the app back up and running in no time. If error 1114 persists, it is recommended that you fill out a ticket with the Viber Help Desk for help resolving the issue. This way, you will be able to enjoy the application again as quickly as possible.