The mouse and keyboard have always been the default way to control our computers. Those two devices are unlikely to disappear completely, even with the innovation of touch screens. Since we rely so much on the mouse, it becomes a real pain when the device is not detected in Windows 10. If you don’t have a touch screen, you’re stuck. Just like fixing Windows 10 Bluetooth problems, there are possible solutions to mouse problems.
If you find yourself in this “no mouse” situation, there are some quick tests you can run to see if it is the computer or the mouse that is causing the problem. This article discusses troubleshooting steps in order or complexity and the likelihood that this is the problem. Follow each step in order and retest after each one.
Method #1: Restart your computer
A simple reboot has been the primary troubleshooting tool for Windows since those heady days of Windows 3.1. It cures many problems and is like a breath of fresh air. There are many reasons why it fixes problems, but the main one is that it updates all the links, services and tasks open in Windows. The large number of services running on the average computer means that it is very easy for an application or driver to crash. A restart usually fixes the problem.
Method #2: Change the USB port of the mouse
If you are using a USB mouse, disconnect it from your computer and plug it into another USB port. If you have to unplug something else to make room, do it. Just pull something non-vital and avoid removing your USB keyboard, although it doesn’t matter much.
Move the mouse to a different USB port. If you move the mouse and it works, the problem is the USB port. If the mouse still doesn’t work, the problem may be with the device. Then try it on another computer. If it still doesn’t work, replace the mouse.
Method #3: Check HID Service
The Human Interface Device (HID) is a service that allows USB devices to use Windows resources. From time to time the HID gets stuck, so check to see if it is working properly.
- Right-click the Start menu icon or an empty p in the Windows taskbar, then select “Task Manager.”
- Select the Services tab and then him “Open services” text link at the bottom.
- Scroll through the list until you see Human Interface Device Service. It should be working.
- If the service is running, right click and select “Resume”, and then test your mouse again.
If that doesn’t work, it’s time to check your mouse drivers.
Method #4: Check Mouse Drivers
Drivers contain instructions that allow Windows to interpret hardware commands specific to the device in question. They are like an interpreter that allows Windows to talk to the hardware and vice versa. If something happens to those drivers, the two will not be able to communicate properly. Corruption is often the cause.
- Right click on Windows start button and select “Device administrator.”
- Find the category titled Mice and other pointing devices. If the entry has a red circle or yellow triangle, there is a problem. Continue regardless of whether there is a problem or not.
- Right click on the mouse device and select “Update driver.”
- Select “Automatically check for updated software”And let Windows find the most suitable one.
If Windows finds a new driver and installs it, everything is fine. If it says you are already using the best driver, you need to do another step. Go to the mouse manufacturer’s website and download the latest Windows 10 driver for your specific mouse model. Install the driver and test again.
Solution #5: Start Windows in Safe Mode
The final test is to boot Windows into Safe Mode, a very low-level state in which all third-party drivers, apps, and many Windows 10 features are disabled. Safe mode will test if the Windows kernel is giving you problems.
- Left click on Windows Start Menu Icon and select “Settings.”
- Click on “Update and security.”
- Select “Recovery”, and then select “Restart now.”
- Once rebooted, select “Repair my computer -> Troubleshooting and advanced options.”
- Select “Startup Settings“ and “Resume.” Your computer will reboot again.
- Press “F4” on your keyboard for Safe Mode when you see the first screen.
Using Safe Mode, Windows will load in a simple state without third-party drivers. If your mouse works here, it’s either the driver causing the problems or something else conflicting with it. Uninstall the driver, restart your computer, and let Windows install a driver. If that fails, install a new driver from the manufacturer. Lastly, if your mouse still isn’t working, it’s time to replace it.
