How to connect to Wi-Fi on a Hisense TV

You need internet access to get the most out of all your devices, including your Hisense TV. You may want to modify your Smart TV settings or improve account security. Regardless of the reason, you should connect the TV to your wireless network.

This article will show you how to connect your Hisense TV to Wi-Fi. You’ll also discover how to troubleshoot if your device fails to establish a link to your network.

How to connect to Wi-Fi on a Hisense TV

Connecting a Hisense TV to a Wi-Fi network shouldn’t present much of a challenge. The process is relatively simple and only takes a few minutes:

1. Turn on your TV and look for the menu button on the remote control.
   
2. Press the button and go to the “Settings” section.
   
3. Choose “Network.”
   
4. See if the TV is already connected to the Internet by pressing “Network information.”
   
5. If the device does not have Internet access, select the “Network Settings” option.
   
6. Choose “Wireless” and choose your Wi-Fi network.
7. Enter the password and press the “OK” button on your remote control. Your TV should now be connected to the network, allowing you to change settings and enjoy numerous streaming platforms on a big screen.

How to connect a Hisense TV to a wired network

If you don’t have a Wi-Fi network or it’s not working, don’t call your technician yet. There is another way to connect the device to the Internet and it involves using the Ethernet cable. Most Hisense TVs have a built-in port for this cable to make things easier.

Here’s what you’ll need to do to establish a wired network connection:

1. Look for an Ethernet cable compatible with the port on your Hisense TV.
   
2. Connect one end of your cable to the Internet router and connect the other to the TV. Make sure both ends are connected correctly. You should hear a click when connecting the item, indicating a successful link.
3. Use your remote control to access Hisense TV settings.
   
4. Explore the window and find the “Network” section.
   
5. Access the “Network Settings” screen.
   
6. Enable LAN and follow the on-screen instructions to link your Hisense TV to your Ethernet network.

My Hisense TV does not connect to the Internet; Potential solutions

You may have tried both methods mentioned above, but your Hisense TV still cannot connect to the Internet. Several culprits can cause this, but there are several ways to solve the problem:

Restart the device

The best solution is usually the simplest. Restarting your device may be the solution:

1. Press the “Menu” button on the remote control.
2. Select the “Support” option and confirm your choice by pressing “Enter.” Depending on your model, the “Enter” key may also appear as “Select” or “OK.”
3. Go to “Self Diagnosis” and press the “Enter” button.
4. Select “Reset.” It should be the last option on the list.
5. Enter your PIN to confirm your decision and reset your TV to factory settings. Wait for your device to reboot and try the steps above to connect to the Internet.

Power cycle

Turning your router and Hisense TV on and off should be your next option. It helps ensure there are no issues with the device’s power flow and gives both devices a fresh start.

First let’s see how you can turn your Hisense TV on and off:

1. Turn off the TV with your remote control.
   
2. Unplug the power cord from its outlet.
   
3. Wait a couple of minutes and reconnect the cable.
   
4. Turn on the tv.

The router’s power cycle should also be smooth:

1. Turn off the router by pressing the power button. It should be located on the back of your device.
   
2. Disconnect the ethernet and power cable.
   
3. Wait a few minutes.
4. Plug the cables back in and turn on the router.

See if you can now connect your Hisense TV to the Internet.

Check Wi-Fi password

If your TV doesn’t connect to your network after you restart it and turn it on, you may be using the wrong Wi-Fi password. A single number or letter can be incorrect, rendering all troubleshooting useless.

You can check your Wi-Fi network with your computer. Here’s what PC users should do:

1. Connect your computer to your Wi-Fi network.
   
2. Launch your browser, type “What is my IP” in the search field and press the “Enter” button.
   
3. Click on the first result.
   
4. Copy the IP address and paste it into the search field.
   
5. Press “Enter” and you should arrive at your Wi-Fi network provider’s website.
6. Enter the login credentials. The username and password should be “admin” by default.
7. Locate your Wi-Fi settings and find your password. You can now change your password and connect the TV once again. Alternatively, locate your Wi-Fi channels and switch to another if the current option is overloaded.

Clear your network cache

Overloaded network caches can interfere with your Hisense TV and prevent it from connecting to your Wi-Fi network. Solving the difficulty should be easy.

Follow the steps below to clear your network cache:

1. Use the remote control to access the Menu.
2. Go to “Settings,” followed by “General” and “Network.”
3. Choose “Network Status” and press “Reset Network.”
4. Wait a few minutes for the process to complete and check if your Wi-Fi connection is working now.

Uninstall your VPN

As for your VPN, disabling this network may not be enough as it can still cause problems with your Wi-Fi connection. The only solution might be to uninstall the program. You can do it on your Windows PC:

1. Go to “Settings” and select “Applications.”
   
2. Choose “Apps & Features” on the left side of the screen.
   
3. Choose your VPN and click on it.
   
4. Press the “Uninstall” button and confirm your decision by clicking on the pop-up window.
   

After uninstalling the app, you may also want to remove the VPN connection:

1. Go to “Settings,” followed by “Network and Internet.”
   
2. Select “Change adapter.”
   
3. Right click on the VPN connection and press the “Delete” button.
   

While you’re there, you should remove old TAP drivers as they may remain on the network even after you uninstall the VPN:

1. Open the “Control Panel” and access the “Device Manager”.
   
2. Expand the “Network adapters” section.
   
3. Right click on the TAP controller.
   
4. Choose “Uninstall” and confirm the decision.
   

Relocate the router

If the TV still can’t connect to your Wi-Fi, move the router closer to the device and try again. Although both 2.4GHz and 5GHz connections can pass through multiple walls, make sure the router is in the same room as your Hisense TV. Otherwise, you may experience frequent connection drops and interruptions.

Smart TV Internet adventures are within your reach

Your Hisense TV may be packed with exciting channels, but you can take the fun to new heights by connecting it to the Internet. Expand your viewing repertoire with the most popular streaming platforms, allowing you to enjoy countless hours of movie and TV content. Even if you’re having trouble establishing a link, a few simple adjustments to your hardware and software will help you get over the hump.

Do you prefer to connect your Hisense TV to Wi-Fi or wired networks? How much Internet browsing do you do on your television? Is the connection as fast as on your other devices? Tell us in the comments section below.