Your smartphone is probably the main way to play most games, even if you have a console at home. It’s so easy to do a quick run while you’re on the bus or on the way home on a road trip, or even just while you’re lounging around the house. While there are many deep role-playing and action games that can provide tons of experience when playing, most people focus their mobile energies on games that require a little less attention.
Very popular, Candy Crush is one of the most famous mobile games ever released. The game is immensely successful and profitable, providing players with a great time waster wherever they are. There are thousands of levels to complete and countless rewards and gold bars to collect. But what to do when you buy a new phone?
Luckily, saving your progress and continuing on the new phone is very easy. Let’s take a look at how to transfer your saved data to your new device.
Via Facebook and Kingdom
This is the official method to transfer your progress from one phone to another. For this to work, you will need to have a registered account on king.com or have an active Candy Crush account on Facebook.
This method works for both iOS and Android devices and doesn’t involve installing third-party apps or using your PC or Mac, so anyone should be able to charge their
- Launch Candy Crush on your old phone.
- Back up your game progress and connect to Kingdom or Facebook. This way you will synchronize your progress with the game servers.
- Install Candy Crush on the new phone. iPhone and iPad users download from App Store. Android users, install from Google Play.
- Launch the game on the new device.
- Log in to your king.com or Facebook account.

Along with your level progress, all your gold bars should transfer to your new phone. They are periodically synced with the game servers and are available on all your devices. If you don’t see your gold bars on the new phone, be sure to contact the developer here.
This method does not allow you to transfer your extra moves, extra lives, and power-ups to your new devices because they are not synchronized with the game servers. Instead, they are stored locally on your phone. If you still have access to the old phone, you can play Candy Crush on it and use all the saved power-ups and extra moves.
What happens when you get a new Facebook account?
The most common way to save mobile game progress is by using your Facebook account. It’s the easiest way to save progress because all you need to do is log in to your existing Facebook account and allow access to Candy Crush. If you have changed your Facebook account or no longer have it, all hope is not lost.
Fortunately, the Candy Crush support team can add your progress back in manually according to king.com. All you need to do is fill out the help form to begin the process. For those thinking about deleting their account, it’s probably a good idea to take some screenshots of your game progress to use as evidence in case there is a dispute.
- Open Candy Crush and log in with your new Facebook account or King account.
- Tap the settings gear in the bottom left corner.
- Tap the ‘?’ located at the bottom of the pop-up menu.
- Choose a topic or type one in the search bar.
- Proceed to send an email to Candy Crush support.
Assuming you still have information about your old account, it shouldn’t be a problem to recover your progress, but it may take some time.
Through third-party applications
Transferring your game progress through your Facebook and king.com accounts is the fastest and easiest way. However, if you can’t connect to your accounts, you can still keep your progress. To do this, you will need to use transfer management applications and your computer. Let’s see how to transfer your Candy Crush progress with 3third party apps.
CopyTrans
CopyTrans is designed for iPhone and iPad users who switch devices and want to keep their Candy Crush progress intact. Before you start, download and install CopyTrans on your computer.

At the time of writing, CopyTrans is only available for Windows 7, 8, and 10 operating systems. Here’s how this method works.
- Start CopyTrans on your computer.
- Connect your iPad or iPhone to the computer with a USB cable.
- You should see all your apps and games in the main app window. They will be grouped on the left side. Click Candy Crush to select it.
- Click the “Backup Application” button above the list.
- Next, find the location where you want to save your Candy Crush backup.
- Click the “OK” button. Candy Crush will be saved to your computer in an .IPA file.
- Exit the app and disconnect your old phone.
- Launch the app again and connect the new phone.
- Locate the .IPA file you saved earlier and drag it to the main application window. The full game, along with your process, will be installed on your new phone.
Helium
ClockwordMod’s Helium app is designed for Android users who want to transfer apps and files from one device to another. You can also use it to move Candy Crush between your phones. Install the app on both phones. Additionally, you must install the helium desk application on your computer. Once the requirements are resolved, here’s how to transfer your Candy Crush progress to your new phone:
- Launch the Helium app on your old phone.
- Connect your phone to your computer with a USB cable.
- Launch the Helium Desktop application. The apps will connect and you will see a pop-up window on your computer screen informing you that the app has been enabled on your Android.
- Disconnect your phone from the computer.
- Launch the Helium app on your phone and select the “Download PC” option. This will take you to the Helium server screen.
- Launch the web browser on your PC and go to the same address.
- On your phone, uncheck the “App Data Backup” option and select Candy Crush.
- Tap the “Start Backup” button. This will save a .zip file containing Candy Crush to your computer.
- Repeat steps 2 through 6 with the new phone.
- Then, select the “Restore” option on your new phone and navigate to the previously saved .zip file. This will transfer Candy Crush to your new phone.
Continue the game
With the methods described in this tutorial, you’ll be back to crushing candy in no time. Choose the method that’s right for you and continue the fun.

