If you’ve ever been to an electronics store, you may have noticed that the televisions on display display similar visual content. Majestic mountains, shimmering seas, colorful balloons: images designed to show the technical attributes of the set. This is known as store demo mode and is displayed on many TVs, including Hisense.
While the option is useful for displaying Hisense TV output, you don’t need it at home. If you are at home, your Hisense TV is showing Store Demo Mode and you want to turn it off, read on and learn how to turn off this mode.
Disable Store Mode on Hisense Android TV
Demo mode is very important when you buy a new TV. You can learn about basic settings and additional features. However, you won’t need Store or Demo mode when your TV is finally home and you understand all the features. So, let’s learn how to turn it off.
The demo mode of the Hisense smart TV can be disabled with or without a remote control. That is how:
- Turn on the TV and make sure you have the remote control handy.
- On the TV remote control, press the “Home” button.

- Select Settings.

- Navigate to Device Preferences in Settings and select.

- Here you will see Usage Mode. On some devices, you may see Retail Mode or Demo Mode.

- Select Home Mode under Usage Mode or Disable Retail Mode.

These steps should disable Store mode on your Hisense TV.
Google TV
On Hisense Google TV, you can turn off Store mode by doing the following:
- On your remote, press Settings. If the remote does not have a settings-only button, select the Settings icon by scrolling to the top corner of the screen.

- Open the System category in the Settings menu.

- Select Advanced System to find more system settings.

- Look for an option to enable or disable Store Mode.

Disable Tent mode without remote control
If you don’t have a remote control or prefer not to use it for any reason, follow these steps:
- Find the Hisense TV power button on the back or side panel

- Press the Menu button.

- Use the volume and channel up and down buttons to scroll through the settings.

- Navigate to Device Preferences using the buttons.

- Navigate to Usage Mode and select it.

- Disable Store mode by choosing Home mode.

Additional ways to turn off demo mode
As we mentioned, the main reason for Demo Mode is to display high-quality images that demonstrate the quality of the TV. But demo mode also affects the quality of sound through the speakers. This is another reason why you need to choose Home Mode instead of Demo Mode. Below are additional ways to prevent demo mode from appearing again.
Turn the TV off and on
There are chances that you can successfully remove the demo mode, but you notice that the TV keeps returning to that mode. This can be a frustrating situation. To avoid this, you should turn the TV off and on to see if this solves the problem permanently. To do it:
- Unplug the television from the power.

- Make sure the TV is disconnected from all other devices.

- Leave the Hisense TV off for a few minutes.
- Plug the TV back into the power source.

- Turn on the TV and check if it is still in demo mode.
These steps should successfully remove demo mode as it restarts the TV.
Reset the TV to factory settings
Sometimes the TV continues to display Store or Demo mode even after you have turned it on and off. In this situation, you may need to perform a factory reset. This restores the TV to default settings and returns to Home Mode.
- Navigate to “Settings” on the TV using the buttons on the TV or your remote control.

- Choose the “Restore” option.

- Tap “OK.”

Once the factory reset is performed, the TV restores the default settings and hopefully removes the demo mode. Check the screen to make sure demo mode is inactive.
If demo mode is not on your screen, the process worked. Now you can set up the TV again. Be sure to select Home Mode instead of Store Mode if you see these options again.
Talk to Hisense customer service
Removing demo mode is relatively simple in many cases and takes very little time. However, sometimes it can be difficult to get out that way. If this is the case, there could be another problem. The best option now would be to contact Hisense for further assistance.
If the TV you are giving is new, it is better to return it to the store for a problem-free one.
Frequent questions
Why does Store Mode seem to be better than Home Mode?
Typically, TV sellers adjust TV settings to highlight contrast and brightness. This makes the picture vivid and clear, which also makes the TV bright and attractive to potential customers.
Can the Home Mode image be adjusted to look like Store Mode?
Yes. In such a case, you need to navigate to the TV settings and then change the picture mode. Choose vivid. You should also adjust the brightness to get the best effect. However, it is necessary to take into account the lighting of the room where the TV is placed.
Enjoy a seamless viewing experience on Hisense TV
Turning off Store mode on your Hisense TV should be easy. With the steps above, you should be able to get your TV working under normal conditions. If the steps fail, there could be a problem with the system itself and you may need to contact the manufacturer or distributor for further action.