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Viber is a popular free app that allows you to make phone calls, send text messages, and chat with people around the world. But what happens if you change your number? Does that mean you’ll lose those interactions forever?
One of the features that sets Viber apart is that it allows you to change your phone number without losing data. If you abandoned your old line to keep up with the latest updates or simply purchased a new device, you can continue using Viber without any interruption.
In this tutorial, we will guide you through the steps to change your phone number. You can change your phone number on Viber in just a few steps, but first you need to make sure the new number is activated and you can receive messages. Viber servers will send you an activation code before the change is complete.
The process of changing your phone number differs slightly depending on whether you are using Android or iOS. Let’s see the steps for each operating system:
Change Viber phone number on Android
- Launch Viber and go to your home screen.
- Tap the three horizontal lines in the top left corner.
- Select “Settings.”
- Tap “Account.” This will open a new page with the account settings menu.
- Tap “Change Phone Number.” This will allow you to replace your old number in your Viber account.
- Tap “Continue” under “New Phone Number.”
- A message will appear informing you that Viber will send push notifications to all your contacts to inform them that your number has changed. Press “Continue” to confirm. After that, a new page will open, where you will need to enter your new phone number.
- Select your country from the dropdown list. After that, Viber will show your country code.
- Enter your phone number and be sure to omit any leading zeros.
- Tap “Continue.” You will then receive a six-digit code via SMS. You can also choose to hang up the call.
- Enter the code to complete the migration process.
Change Viber phone number on an iPhone
- Launch Viber and open your home screen.
- Tap the three dots in the upper left corner.
- Tap “Settings.”
- Tap “Account.” This will launch the account settings menu.
- Tap “Change Phone Number.”
- Tap “Continue” under “New Phone Number.”
- A message will appear on your screen informing you that Viber will notify all your contacts about the change. Press “Continue” to confirm.
- Select your country from the dropdown list.
- Write your phone number.
- Tap “Continue.” You will then receive a six-digit code via SMS.
- Enter the code to complete the process.
Change your phone and phone number
You can also replace both your phone number and your phone in Viber. To do this, you need to back up your data, change your number on your old phone, and then install and activate Viber on your new device. Here are the steps if your current device is running Android:
- Go to the Viber home screen using your old device.
- Tap the ellipsis (three horizontal lines) in the upper left corner.
- Select “Settings.”
- Tap “Account” to open the account settings menu.
- Tap “Change Phone Number.”
- Tap “Continue” under “New phone number and new device.”
- Viber will ask you to backup your data. To do so, tap “Back up now.” This may take a few minutes, depending on the amount of data you have accumulated in your account.
- Tap “Done.”
- Select your country from the dropdown list. Viber will then display your country code.
- Enter your phone number without leading zeros.
- Tap “Continue.” You will then receive a six-digit code via SMS.
- Enter the code to complete the setup process.
- Download and install Viber on your new phone.
- Start Viber and log in with your new number. Then your data will be downloaded automatically.
If your current device runs iOS, here’s how you can change your phone number and phone:
- Go to the Viber home screen using your old device.
- Tap the three dots in the upper left corner.
- Select “Settings.”
- Tap “Account” to open the account settings menu.
- Tap “Change Phone Number.”
- Tap “Continue” under “New phone number and new device.”
- Tap “Back up now” to backup your data.
- Tap “Done.”
- Select your country from the drop-down list and Viber will choose the corresponding country code automatically.
- Enter your phone number without leading zeros.
- Tap “Continue.” You will then receive a six-digit code via SMS.
- Enter the six-digit code sent to your device to complete the setup process.
- Download and install Viber on your new device.
- Start Viber and log in with your new number. Then Viber will download all your data.
It is important to note that as soon as your account is activated on your new phone number and new device, it automatically deactivates your Viber account on your old device. Additionally, you cannot transfer your chat history between two different operating systems.
Restore purchases
One of the best things about Viber is that your purchases do not expire even after you change your number. You will be able to use any stickers, credit packages, or calling plans you purchased using your old number.
To restore your purchases on Android:
- Launch Viber and go to your home screen.
- Tap the three horizontal lines in the top left corner.
- Select “Settings.”
- Tap “Account.” This will open a new page with the account settings menu.
- Tap “Purchases” and then tap “Restore.” Then you will have access to all your purchases without restrictions.
To restore your purchases on iOS:
- Go to the Viber home screen.
- Tap the three dots in the upper left corner.
- Select “Settings.”
- Tap “Account.”
- Tap “Shopping.”
- Tap “Restore.”
Number change notification
When you change your number, anyone who has saved you as a contact will receive a notification of your new number. The notification will take the form of a banner in your existing chat. They will be given the opportunity to save it to ensure they have the most recent contact information for future calls and texts.
Additional FAQs
Why does Viber look different after changing my phone number?
Some Viber features may only work in certain regions. If you move from country A to country B and change your number, some features may no longer be available in your Viber app.
Keep your conversations going
Changing your phone number on Viber is quick and easy, and you don’t have to abandon all your contacts. You’ll still keep your chat history and all your contacts will receive a notification of your new number immediately. The best part? Purchases continue to count even after you make the change. Thanks to this article, you now know how to do it.
